What to Expect
Before You Arrive
You may be nervous about your child’s hospitalization; we can answer your questions, so you know what to expect. Your child will take cues from you, so if you understand what is going to happen and are relaxed, you will lessen your child’s fears.
Your child’s primary care team will include people from various professions. All staff wears identification badges with photo and name. Be sure to ask who is caring for your child if an introduction is not made.
A registered nurse (RN) on each shift is assigned to care for your child. The RN is your main contact with other members of your child’s healthcare team. This nurse will teach you and your child about his/her care during and after a surgery or hospital stay.
The attending physician is your child’s main doctor while he or she is at the hospital. The attending physician leads the team developing the treatment plan for your child. Your child will also receive care from resident physicians and fellows. These are licensed doctors who are receiving specialized pediatric training. They keep the attending physician informed about your child’s progress.
Our Approach To Care
You are an important member of your child’s healthcare team. As the main source of nurturing and support for your child, we hope you can continue to take care of his/her basic needs. If you need to be away from your child for long periods of time, you may want to ask a relative or friend to fill in for you. If this is not possible, we’ll try to have a Volunteer visit your child on a regular basis. Please ask one of our staff if you need this help.
Be direct with us in asking for what you and your child need. Learn more about our Patient Relations Department that is available to you.
For more information about our patient and family rights, see Rights and Responsibilities. You may also fill out a suggestion card at any elevator lobby or call Patient Relations at (361) 694-4035.
You can be with your child during most tests and procedures, except during surgeries. Most procedures are done in treatment rooms away from your child’s bed. Staff and child life specialists will explain to you and your child what to expect, when something may hurt and how to minimize pain. Your child’s doctor will prescribe any necessary pain medicine. Your child’s nurse can help you understand and assist with your child’s pain management needs.