Arrival

• You provide basic information at the check-in desk.
• You will NOT need your insurance card at this time.
• A child with a life-threatening condition will be seen immediately by the doctor.
• Please be seated in the waiting room until a nurse calls your child to the triage exam room.

First Exam

• A nurse will assess your child’s condition, ask about your child’s medical history and perform a simple but thorough exam.
• If necessary, medication will be given to treat your child’s pain or fever unless he/she was given something prior to arrival.

You may be returned to the waiting room until there is an examination room available. For safety, children will be seen in order of medical priority, not by time of arrival.

Exam Room

• A nurse will check again to see how your child is doing, and a doctor will then see him/her as soon as possible.
• If at any time there is any change in your child’s condition, please inform your nurse.

Treatment

• If your child’s problem is easy to recognize and treat, the doctor will provide treatment to your child as needed. If the cause of your child’s symptoms is unclear, tests will be run to help determine the cause of your child’s illness before being treated.
• Discharge or Admit: After diagnosis and treatment, your child will be discharged or, if necessary, he/she will be admitted to the hospital.
• Discharge instructions: If your child is discharged from the Emergency Department, you will be given instructions on how to continue treatment of your child’s symptoms at home if required. You may also be given prescriptions your child may need.